Degraded search results

Incident Report for kiwi.com

Resolved

This incident has been resolved.

Posted Oct 13, 2021 - 11:42 UTC

Update

We're back up and running 🎉️
Apologies for the inconveniences

Posted Oct 13, 2021 - 11:39 UTC

Update

Our infrastructure is back up and running, but search results will still be degraded for a while
we're expecting to be fully back up and running within an hour

Posted Oct 13, 2021 - 09:41 UTC

Update

We managed to restore part of our search infrastructure, our services are slowly recovering

Posted Oct 13, 2021 - 09:16 UTC

Update

The OVH network is recovering, we're looking into scaling related issues on our side

Posted Oct 13, 2021 - 08:12 UTC

Monitoring

A critical part of our search infrastructure is running on OVH Cloud, which is experiencing an outage

OVH is making progress addressing the issue, and from our side, we're trying to work around this outage
more information about this on http://travaux.ovh.net

Posted Oct 13, 2021 - 07:20 UTC